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Privacy Policy

Last updated: March 1, 2026

1. Information We Collect

We collect information you provide directly to us, such as your name, email address, company name, and billing information when you create an account, subscribe to a plan, or contact us for support.

We also collect usage data automatically, including log data, device information, and how you interact with our platform. This helps us improve the service and troubleshoot issues.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our time tracking services, process transactions, send service-related communications, and respond to your requests.

We do not sell your personal information to third parties. We do not use employee clock-in/out data for advertising purposes.

3. Data Storage and Security

Your data is stored on secure servers with encryption at rest and in transit. We use industry-standard security measures including SSL/TLS encryption, firewalls, and access controls.

Time tracking data, timesheets, and employee records are stored in SOC 2 Type II compliant data centers located in the United States.

4. Data Retention

We retain your account data for as long as your account is active. If you cancel your subscription, we retain your data for 90 days to allow for reactivation. After that period, data is permanently deleted.

You can request immediate deletion of your data at any time by contacting our support team.

5. Third-Party Services

We use third-party services for payment processing (Stripe), email communications, and analytics. These providers have their own privacy policies and are contractually required to protect your data.

We integrate with payroll and HR platforms at your request. Data shared with these integrations is governed by your settings and the third party's privacy policy.

6. Your Rights

You have the right to access, correct, or delete your personal information. You can export your data at any time from your account settings. You may also opt out of non-essential communications.

For data access, deletion, or portability requests, contact us at [email protected].

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the 'Last Updated' date.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or write to us at Timedox, Inc., 1234 Innovation Drive, San Francisco, CA 94105.

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